1. Introduction

Dutch Private Tours, operated by I.T.C. B.V., respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and what your rights are.

By using our website or making a booking, you confirm that you have read and understood this Privacy Policy.

2. Who We Are

Dutch Private Tours — I.T.C. B.V. Netherlands Website: www.dutchprivatetours.com

For any questions regarding your personal data, you can contact us directly at the email address above.

3. What Data We Collect

We collect only the data necessary to process your booking and communicate with you. This includes:

  • Full name
  • Email address
  • Phone number
  • Pickup address and travel details
  • Payment information (processed securely by Mollie — we do not store card details)
  • Any special requests or preferences you provide at the time of booking

We do not collect sensitive personal data such as passport numbers, nationality, or health information unless you voluntarily provide it in relation to your booking.

4. How We Use Your Data

Your personal data is used exclusively for the following purposes:

  • Processing and confirming your booking
  • Communicating with you before, during, and after your tour
  • Passing relevant travel details to the subcontractor (driver or tour operator) responsible for your service
  • Complying with legal and financial obligations

We do not use your data for marketing purposes without your explicit consent. We do not sell or share your data with third parties for commercial purposes.

5. Data Sharing

To execute your booking, we share the necessary travel details (name, pickup address, phone number, and tour details) with the relevant subcontractor responsible for your service. This is limited strictly to what is needed to carry out the booking.

Payments are processed by Mollie B.V., which operates under its own privacy policy and complies with applicable Dutch and European data protection law.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by Dutch law. Booking records are typically retained for a period of seven years in accordance with Dutch tax and accounting regulations.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access — you may request a copy of the personal data we hold about you
  • Right to rectification — you may request correction of inaccurate data
  • Right to erasure — you may request deletion of your data, subject to legal retention requirements
  • Right to restriction — you may request that we limit how we use your data
  • Right to object — you may object to the processing of your data in certain circumstances
  • Right to data portability — you may request your data in a portable format

To exercise any of these rights, please contact us at dutchprivatetours.com. We will respond within 30 days.

If you believe your rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted and handled by Mollie.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. We recommend checking this page periodically.

Last updated: April 2026